Privacy Policy

Privacy Policy for SoBe Furniture

Effective Date: April 20, 2026

This Privacy Policy describes how SoBe Furniture (the "Site", "we", "us", or "our") collects, uses, and discloses your Personal Information when you visit, use our services, or make a purchase from sobefurniture.com (the "Site").

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as "Personal Information".

Device Information

  • Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our website.
  • Source: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Order Information

  • Purpose of collection: To provide products or services to you to fulfill our contract, process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source: Collected directly from you.
  • Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

2. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

To improve our customer service and business operations, we utilize automated AI agents to help track daily furniture inventory and summarize important order-related communications. These tools process order information strictly for internal operational efficiency and fulfillment tracking.

3. Email and Text Message Marketing

By providing your email address and phone number during account creation, checkout, or through our contact forms, you will be automatically enrolled in our email and text message (SMS) marketing programs. We use these channels to send you promotional offers, news, and updates regarding SoBe Furniture.

You may opt out of these marketing communications at any time after the first message is received.

  • For Email: Click the "unsubscribe" link located at the bottom of any marketing email.
  • For Text Messages: Reply "STOP" to any SMS marketing message you receive from us.

Please note that opting out of marketing communications does not opt you out of receiving essential order-related messages, such as shipping updates or delivery scheduling.

4. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. We do not sell your personal information to any third party.

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • Business Operations & Accounting: We share necessary transaction details with third-party software integrations, including OpenClaw and QuickBooks, solely for secure business accounting, inventory management, and financial reconciliation.
  • Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

5. Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by utilizing the following links:

6. Security of Your Information

We utilize the latest technology for shopping and ecommerce security. All orders are transmitted over secure Internet connections using SSL (Secure Sockets Layer) encryption technology. All of your personal information, including your credit card information and sign-in password, are stored in an encrypted format at all times.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.

7. Your Rights

Depending on where you reside, you may have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

If you have an account on our site, you can edit your personal information by logging in and navigating to the "My Account" page.

8. Data Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

9. Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

10. Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

11. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:

SoBe Furniture
Attention: Francisco I Chacin / Privacy Compliance
6599 N Federal Highway
Boca Raton, FL 33487

Email: CustomerService@SoBeFurniture.com or Ops@SobeFurniture.com
Phone: 561.221.6111 or 888.713.7623